5

picked up and returned car to my house a few blocks away

5

We have used RMS for multiple car repairs and inspections and they are always so helpful and honest.

5

3rd time to drop in and they took care of me right away, all 3 time.

5

RMS worked on my '06 Corolla a month ago. The price seemed fair. The work (there was a lot) seems fine. I have no problems. I now have a local garage that I trust--which is a good feeling! I'll return for my next automotive problem with confidence.

5

Had a great experience at RMS!! Not only did they do an incredible job fixing the paint on my car, the service was incredible. Sady walked me through the whole process and kept me up to date throughout. They returned my car washed and detailed and even filled air in my tires. Hope I don’t have a reason to go back, but if I ever need my car fixed again, I’m glad I have people I can trust to do a great job.

5

5

5

Got my alternator replaced and redeemed a free 40 point inspection coupon as I was nearing 100k miles on my Chevy Malibu. Chris worked with me throughout the entire process. I dropped my car off shortly after 7am on a Tuesday. I got a call back around 9am with a bunch of recommendations. I ended up going with just an alternator change, but they let me know my spark plugs were overdue (change every 60k, I was at 97k already), my fuel injectors need to be cleaned, air filters need to be replaced, and that my throttle body was dirty. Quoted just over $1400 for all the services. I went with just alternator change for $715. Not cheap but I knew I was in good hands, and really that's mostly what I was paying for. Gave them the go ahead for just alternator and got a call maybe 4 hours later that my car was ready for pickup. Super respectful and helpful people. Chris listened to all the symptoms I had seen with my car and didn't dismiss what I had to say (as a woman, this is very important to me!). I didn't feel preyed upon whatsoever. Highly recommend RMS.

4

5

WOW, what an exceptional car repair “treat!” So much so that I happily drive there from Clear Lake City for the smallest of car-related ANYTHING! Whitney, my service advisor, is truly on the ball.” She’s smart, friendly, knowledgeable, determined, accommodating, accountable, value-oriented, concerned, genuine, and simply a delight to deal with. And THEN there’s the leadership, specifically Harrison and Sady – it doesn’t take long after meeting these two to realize why they hired Whitney AND why they are all such a dynamic team! Ultimately, it all comes from the top and these guys are an iconic example of such – even their pricing is amazing! On my most recent visit… I had a tricky issue with my new-to-me car, in that it was electrical-in-nature and obscure, but boy did they figure it out. Corey, my technician, wouldn’t give up even when it took more fenagling than usual and Whitney kept all the moving parts coordinated for a quick, reasonable resolution – She organized the part acquisition, warranty coverage, communication needs, and repair, keeping me informed at all times. And the team even proactively helped me with transportation when an unexpected delay (by another leg of the repair) occurred. Obviously, I could go on, but I’m certain you get the point by now – you simply cannot go wrong by taking your car to RMS for diagnosis or repair – in fact, I just had another concern regarding my USB port seeming to be failing and they got busy, discovered the “problem,” and had my car back to me in less than a day – and all at no charge. This is how to keep customers coming back forever!

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