5

Terrific Job. On TIme. Fair charge. Excellent diagnosis.

5

The staff was friendly, direct, and informative

4

As a single woman, I want to be sure that my car will always be in top running condition to avoid unexpected breakdowns. Throughout the years, RMS has consistently provided honest, trustworthy, and reasonably-priced service so that I never need to worry.

4

RMS typically provides excellent service, but it is quite expensive; I believe their labor rates are at least as high as most dealerships. But I go back because of convenience, quality work, and courteous treatment.

5

RMS always provides great service, and is a warm friendly atmosphere!

4

My last experience was pretty good, but it took two tries to get everything fixed. After I drove my car five miles away from the shop, my check engine light came on again. I was pretty crushed ... mostly because I had no other form of transportation available. Luckily, the car continued to run and I came in the next day. Turns out there was another bad part, to the tune of $140, that had to be replaced. I wasn't expecting the extra expense, but I was pleased that it was fixed immediately, while I waited in the lobby area. Since everything is done off of codes these days, I can't fault the shop for not finding it the first time ... if it doesn't come up, it doesn't come up. The staff was fun to chat with during my wait, making the experience much more enjoyable than I thought it would be. It's very nice to be able to do business with an independent shop rather than a big dealership. I don't feel like just a number here.

5

Did a good job fixing airconditing and repair of door window problem.

5

Great shop and great people. Choose RMS and trust in work that is done.

5

Friendly staff performs quality work as promised for reasonable rates

4

Problems were solved at a much lower price than expected. Bravo!

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