5

WOW, what an exceptional car repair “treat!” So much so that I happily drive there from Clear Lake City for the smallest of car-related ANYTHING! Whitney, my service advisor, is truly on the ball.” She’s smart, friendly, knowledgeable, determined, accommodating, accountable, value-oriented, concerned, genuine, and simply a delight to deal with. And THEN there’s the leadership, specifically Harrison and Sady – it doesn’t take long after meeting these two to realize why they hired Whitney AND why they are all such a dynamic team! Ultimately, it all comes from the top and these guys are an iconic example of such – even their pricing is amazing! On my most recent visit… I had a tricky issue with my new-to-me car, in that it was electrical-in-nature and obscure, but boy did they figure it out. Corey, my technician, wouldn’t give up even when it took more fenagling than usual and Whitney kept all the moving parts coordinated for a quick, reasonable resolution – She organized the part acquisition, warranty coverage, communication needs, and repair, keeping me informed at all times. And the team even proactively helped me with transportation when an unexpected delay (by another leg of the repair) occurred. Obviously, I could go on, but I’m certain you get the point by now – you simply cannot go wrong by taking your car to RMS for diagnosis or repair – in fact, I just had another concern regarding my USB port seeming to be failing and they got busy, discovered the “problem,” and had my car back to me in less than a day – and all at no charge. This is how to keep customers coming back forever!

5

RMS Auto Care is the best! The client service is top notch, and they are honest with their work. They warranty their work and stand by it! I truly feel special every time I go! They pick and drop your car and make sure you are satisfied. Highly recommend and ask for Sadie or Whitney! They will take care of you! 😉

5

THE STAFF ARE ALWAYS HELPFUL AND FRIENDLY.

5

Even though I was a grump when they gave me the bad news, Rob and Nock went out of their way to make sure we were taken care of.

5

I have been a RMS customer since at least the 1990s and possibly longer. When my car is under warranty I use the dealership’s service department but RMS when the warranty expires. I keep cars a long time so over the life of my car most of it’s service is from RMS. In the most recent service need my car’s battery was on its last leg. I dropped the car off late on a Monday and said I needed it back by 11:00 a.m. on Tuesday. Service Advisor Whitney was spot on calling me promptly on Tuesday to tell me my car was ready. I trust and recommend RMS.

5

5

I wouldn’t take my car anywhere else. Great service and very friendly professionals!

5

Good estimates of return time; friendly professional staff; complimentary trip check with oil change. Thank you, RMS! PS I also enjoy the location. Plenty to do and see while I wait.

5

The RMS folks are very professional, riendly, and ready to help. We are very comfortable bringing our vehicles in for servicing whenever necessary.

5

I love this local community auto shop. They have always been able to squeeze me in and send great promotions to my mailbox. On top of that they are kind on the phone and in person while I wait. I'm lucky enough to be able to walk home if my car had to stay overnight but they have a complimentary shuttle if you live a little farther away.

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