I had motor supports replaced about in August. Now I seemed to have the same symptoms. Your staff checked my car while I waited and reported that one of the mounts was broken again and they replaced it free of charge and changed my oil and filter for free. Excellent service and staff.
Shop and premises should be kept in cleaner, neater condition
I am always pleased with the customer service and turnaround at RMS. I also like that they are part of the neighborhood and are honest, detail oriented mechanics.
honest, straight forward and efficent. I will recommend to my neighbors.
I appreciate the honesty. When there was a delay with my sevice, Jeff kept me informed of the status. That kind od honesty and service is rare. Thank you!
Service was friendly, professional, efficient, and VERY fast.
Service and customer care is great, but follow up needs a little work.
The work was done very, I was kept updated on the progress and the end price matched the estimate.
Jeff is always professional. I told him what needed to be done, he confirmed and provided pricey. Not always the cheapest, but things get done, and usually no reason to go back for redos.
RMS has always been very profesional and yet personable. I feel confident that they have maintained my vehicle well enough that I will not be left stranded on the side of the road, and that's important to a little old lady! :)