Houston Auto Repair

Amazing service and great people!

I took my jeep in to get rattle/grind noise checked out. They communicated clearly, diagnosed the problem, and had it fixed shortly. They were upfront about cost and timing of the repairs and exceeded all customer service expectations. Thanks Whitney!

Extremely professional and very prompt with their works! My parked car was recently hit last Thursday 01/07/2021 (Damages to bumper, fender, and passenger side headlight) and I went to RMS for a quote, Sady was able to give me an accurate estimate on the same day. I returned the following day (Friday) 01/08/2021 with my car for repairs because the person who hit me wanted to pay out of pockets. Sady coordinated everything between the at fault party and myself and gave me updates very promptly. I picked up my car today 01/12/2021 and it looked brand new! It took the shop approximately 3 working days before I got my car back, I highly recommend RMS for their timely works and professional manners.

Personalized service. At RMS they know not only how to work on your vehicle, but client service is top notch. Very trustworthy, honest, and they treat you like family! Doesn’t matter how big or small the job is, they provide white glove service. And inform you every way of the process from what’s wrong, how much, and the time it will take so you can plan ahead. Go see Chris, Whitney, and Sadie!! You won’t be disappointed!

Always friendly, always helpful, always honest.

Best place ever. I have been doing business with RMS for more than 20 years. I will not go anywhere else. They are very kind, great at explaining, quick on getting parts that are needed and just a great group of people! Try them, you’ll see!

Thank you

This is the 3rd time I’ve had my vehicle serviced here. They are not the cheapest shop around; however, the feeling knowing that you are getting honest, quality service is worth not paying the cheapest price in my opinion. Whitney is knowledgeable about the recommended service and has taken the time to talk through various repairs and the relative urgency of each. I have left satisfied every time I’ve had work done here. Would highly recommend.

I am concerned about leaving as a good a review as I would like for fear that RMS will become so busy that I will no longer be able to utilize their services! That being said, they have been my dependable constant for nearly 20 years. I am ashamed to say that several years ago I used another Houston auto care shop. I still wish that I had gone to RMS instead of "those other guys". Ah well, never again. RMS and only RMS!