Houston Auto Repair

I worked with Chris and Cory (Cori?), very nice and really welcoming. Chris was the mechanic, called me to tell me what his opinion was and never pushed anything on me or made me feel like I had to do something, 100% will be coming back here again! Thank you!

I'm an MD Anderson patient, and was traveling from Louisiana for appointments. Prior to making the trek, I had my vehicle serviced and a brake job on all wheels. As I returned to my hotel from my first day's worth of appointments, my brake light came on. I called my local mechanic who assured me it was likely nothing of an emergent nature, and could wait until we returned home. This didn't sit right with me, so I searched brake shops in Houston based on recommendations (Yelp) and came across RMS. They were right - the ladies were amazing! Being a single woman (only traveling with my little sister) - it's often uncomfortable calling/visiting mechanic shops. But, being able to speak to ladies made me feel so much more comfortable. Additionally, they were so personable and professional. En route to them, I got turned around on the loop and stuck in rush hour traffic, delaying me quite a bit. Then, my brakes totally failed(!) so I had to pull over somewhere. All during this process - over the course of several hours - I stayed in contact with the ladies and they were so helpful and reassuring! When I called around 5p, I was 1.1mi away from their shop with zero brake fluid and no functionality. They reminded me that they have extended hours (til 6p) and she was so sweet that she would "wait until [I] get [there] and line up transportation back to the hotel" for me. By the grace of God, my brakes gave out across the street from an inspection and lube place (Mobile 1 Lube Express @ 2107 Richmond Avenue) with another kindred spirit (owner/operator Frank Markantonis) who was gracious enough to make the repair for me at no cost. Nonetheless, I have to say that I was taken aback by the caring and compassionate nature of the employees at both businesses. I'm from such a small, rural community, that we don't tend to expect these same morals and values in a big city like Houston, but it was such a pleasant surprise. If their customer service is indicative of their technical services provided, I would recommend them every day all day! I pray that God blesses both businesses and its employees! 🖤

I'm an MD Anderson patient, and was traveling from Louisiana for appointments. Prior to making the trek, I had my vehicle serviced and a brake job on all wheels. As I returned to my hotel from my first day's worth of appointments, my brake light came on. I called my local mechanic who assured me it was likely nothing of an emergent nature, and could wait until we returned home. This didn't sit right with me, so I searched brake shops in Houston based on recommendations (Yelp) and came across RMS. They were right - the ladies were amazing! (Sorry, I forgot both of their names and don't have a card.) Being a single woman (only traveling with my little sister) - it's often uncomfortable calling/visiting mechanic shops. But, being able to speak to ladies made me feel so much more comfortable. Additionally, they were so personable and professional. En route to them, I got turned around on the loop and stuck in rush hour traffic, delaying me quite a bit. Then, my brakes totally failed(!) so I had to pull over somewhere. All during this process - over the course of several hours - I stayed in contact with the ladies and they were so helpful and reassuring! When I called around 5p, I was 1.1mi away from their shop with zero brake fluid and no functionality. They reminded me that they have extended hours (til 6p) and she was so sweet that she would "wait until [I] get [there] and line up transportation back to the hotel" for me. By the grace of God, my brakes gave out across the street from an inspection and lube place (Mobile 1 Lube Express @ 2107 Richmond Avenue) with another kindred spirit (owner/operator Frank Markantonis) who was gracious enough to make the repair for me at no cost. Nonetheless, I have to say that I was taken aback by the caring and compassionate nature of the employees at both businesses. I'm from such a small, rural community, that we don't tend to expect these same morals and values in a big city like Houston, but it was such a pleasant surprise. If their customer service is indicative of their technical services provided, I would recommend them every day all day! I pray that God blesses both businesses and its employees! 🖤

RMS is my go to auto shop, been going there for years. Honest and good pricing, always busy but always gets me out when they say they will.

I completely trust RMS auto care with my car! My car has broken down quite a few times since I moved to Houston, and I’ve tried lots of different places. I’ve come back to RMS multiple times because it’s the first time I felt like an auto shop was actually trying to help me, not just try to upcharge me! They have the kindest staff and got my car completely fixed as fast as possible (and faster than any other shop!!). I would (and do) recommend them to my friends and family!

Great service. I and my girlfriend have come here a few times now and been very happy with the service. They do not push additional products and could easily have asked for more work to be done than actually had to be done. Happy to bring our business back here.

Everything about my experience with RMS Was exceptional. They worked with me on pricing, did excellent work, and finished a head of their projected time. I will absolutely be using them going forward!!!

First time customer and was very pleased with the quick and professional service for my engine repair, oil change & tire rotation. Have to give a huge shout out to Whitney who was absolutely fantastic. She was extremely personable, knowledgeable, and helpful from start to finish.

Great service form Whitney and the team at RMS.