Houston Auto Repair

reliable and professional. Been going to RMS Auto (Westheimer), as well as Master Car Care (Yale) for years.

No matter the need, oil change to maintenance required lights on the dash, RMS is the local neighborhood gem. They always go above and beyond. I first found them when I moved into the neighborhood because of their partnership with one of my favorite non-profits Child Advocates, in the annual "Car Pros For Kids" oil change specials. I started using them for minor fixes on my vehicles. When I go in, they always take care of my request, but then go beyond and double check everything - for no add'l charge. Does that keep me coming back? Heck yeah! Great customer service, excellent work - appreciate them.

Very good service for a very good price.

As usual, RMS has been great! Some time back they told me I needed a couple routine things done and I said I'd get back to them after my trip and promptly forgot. They sent me a reminder, set up an appointment and completed the job quickly and efficiently.

Fast, friendly, honest service. What more do you need ?

Very prompt and courteous. Had a great experience!

Best service ever!

I greatly appreciate Neal at RMS for his support. My 8-year-old car had been stalling while driving. Rather than go with a more expensive alternative, Neal recommended cleaning the injectors and throttle body. I asked for some additional maintenance work be done in addition. But the car was ready for me the same day...WITH a guarantee that if the stalling recurred, bring it back at no additional charge. So far, the repair has worked perfectly. I am very happy. I highly recommend RMS.

I was erroneously charged for diagnostic testing after I had previously had car repairs done at RMS, the time frame was two weeks to be exact. Well Harrison the manager got word of the error. He personally called me. He apologized for how the manner was handled. He did explain that the employee that charged me for the service that I should not have been charged for was a new employee and wasn’t informed that’s not how you handle things. With honesty and integrity Harrison refunded the charge to me. His attitude and the steps he took after to explain what was going on with my car will keep me coming back. Thank you Mr. Harrison for your integrity!

Busy Saturday, looking for someplace to fix a slow leak in my tire. Two other businesses gave me timelines ranging from 3 hours to the weekend, but RMS got me in right away and plugged the tire within the hour!