Got my alternator replaced and redeemed a free 40 point inspection coupon as I was nearing 100k miles on my Chevy Malibu. Chris worked with me throughout the entire process. I dropped my car off shortly after 7am on a Tuesday. I got a call back around 9am with a bunch of recommendations. I ended up going with just an alternator change, but they let me know my spark plugs were overdue (change every 60k, I was at 97k already), my fuel injectors need to be cleaned, air filters need to be replaced, and that my throttle body was dirty. Quoted just over $1400 for all the services. I went with just alternator change for $715. Not cheap but I knew I was in good hands, and really that's mostly what I was paying for. Gave them the go ahead for just alternator and got a call maybe 4 hours later that my car was ready for pickup. Super respectful and helpful people. Chris listened to all the symptoms I had seen with my car and didn't dismiss what I had to say (as a woman, this is very important to me!). I didn't feel preyed upon whatsoever. Highly recommend RMS.