4

I was highly satisfied with RMS facility and will definitely return for future work.

4

Everytime I have used RMS I have recevied consistently the same level of good quality service

5

As always, great quality service. No hassles, just good professional customer service.

5

Your service wonderful service helped me get through a very busy day. It was over and above the call of even good service...it was expceptional service. I am truly appreciative.

4

Excellent service/work ... just too pricey for my income for me to use on a regular basis.

5

As usual the treatment of my car and me was wonderful. The service was done promptly and I was called to pick up the car. I will say that when I saw the car in the lot, the lights had been left on. I told the guys in the office and I did pick up the car soon after they had called so I did not worry about that. I had just put in a new battery the weekend before and the car started promptly so I am sure it is fine. During the evening I had to move the car around in my driveway and it started up just fine.

5

to all the single ladies out there, you can trust this place. the manager, jeff, is very patient with our type and explains things in a language even we can understand. he found a litany of problems with my truck, which i must admit, wasn't thoroughly maintained over the years. he fixed only the things he felt was necessary on a vehicle as old as mine. went in with a squeak and a low idle and was fearful i'd be taken for a ride. thanks to RMS, the only ride i'm taking is a smooth one. thanks guys!! i'll be back!

5

I was very impressed at the quick turnaround as every other local shop told me it would take two or three times longer than was even estimated at RMS. I checked their quote against numerous websites and found them very reasonable and would definitely recommend them to anyone who would ask.

4

Overall good, but still an issue with the alignment.

5

I had a very good experience with RMS. I wouldn't have gone originally because of the appearance from the road. Though, I don't know how an auto-repair shop should look cleaner...My roommate Jesse got brake work done on his truck the day before, and he suggested the place because of the friendly and quick service. They offered to get me a ride to work when I dropped my car off, and would have been willing to pick me up as well. I work up by the Beltway and I-45, which is at least 30 mins. from RMS. So, if my roommate didn't work in the same office, that would have been very helpful. The repairs all seem good. It was very helpful that they could take care of figuring out the problem, getting the parts, and making the repairs all in a single business day. Though they forgot to tighten the bolt on my windshield wipers, Jeff also didn't charge me for that. And I was told what was wrong when I first dropped it off, so I just did it myself. All in all, I felt comfortable at RMS, which is new for me in auto-care. Jeff puts in a good effort keeping the place friendly and quick. They treat it as a service, and it's an excellent one.

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