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About Us
Mission Statement
Our mission is to provide the finest automotive service by uniting the best technology, talent and leadership to create a relationship of trust that benefits our clients, team members and our community.
Yesterday’s Service…
There was a time when your neighborhood service station was a trusted place, where everyone knew you and knew all about your car. They took good care of everything, and they were all about taking good care of their customers.
Byron Rusk opened RMS Auto Care in 1980 with the on-going goal of providing world class service, technology and talent, and making sure that we always take very good care of our customers and their cars and trucks.
We are still located at 1759 Westheimer (at Woodhead) and trusted neighborhood service is still alive and well at RMS Auto Care.
We believe in the tradition of taking good care of our customers, with advice you can trust, providing excellent neighborhood services and working with the best technicians who use the latest technology.
Today’s Technology…
Our ASE certified mechanics use the latest diagnostic equipment, tools and technology.
At RMS, we specialize in repair and maintenance services on American, European and foreign vehicles, including (but not limited to) Acura, Audi, BMW, Chevrolet, Corvette, Ford, GMC, Infiniti, Jaguar, Jeep, Land Rover, Lexus, Mercedes, Mini Cooper, Porsche, Saab, Subaru, Toyota and Volkswagen and offer a 3 year, 36,000 mile warranty on most repairs.
Our state of the art auto body collision repair and paint facility allows us to complete car and truck collision and body repairs quickly to help get you back on the road.
Convenient Location – we are near downtown, the Medical Center, River Oaks, The Heights and Montrose.
Free Customer Shuttle – we will drop you off and pick you up, within a 5 mile radius of our shop.
Same Day Service on Most Repairs
No Surprises – All prices are approved by you, in writing, before any work is done.
About Us
RMS Auto Care was founded by Byron Rusk, who grew up in Houston and studied business administration at the University of Houston. As a student, he founded a moving and storage company, Rusk Moving, which he operated until 1984. Rusk Moving specialized in office moving and storage for businesses. Byron has been in the car care business since 1980, when he started RMS Auto Care at Westheimer and Woodhead.
In 2018, Byron’s sons, Harrison and Ford Rusk, took over the business. Harrison is a 10-year veteran of the Marine Corps and a University of Houston graduate, while Ford is a Texas State graduate. Together, they bring a wealth of experience and a fresh perspective to RMS Auto Care, continuing the tradition of excellence in automotive repair and customer service.
At RMS Auto Care, we are honored to serve our fellow Houstonians with trustworthy and dependable service. Our commitment to “Yesterday’s Service, Today’s Technology” ensures that we provide the highest quality care for your vehicle using the latest advancements in automotive technology while maintaining the personal touch and reliability you expect.
Byron Rusk, Owner
Byron Rusk, Owner of RMS Auto Care
Byron was born in San Antonio and grew up in Houston. He studied business administration at the University of Houston. As a student, he founded a moving and storage company, Rusk Moving, which he operated until 1984. Rusk Moving specialized in office moving and storage for businesses. Byron has been in the car care business since 1980, when he started RMS Auto Care at Westheimer and Woodhead. He is an Accredited Automotive Manager from the Automotive Management Institute and continues to take advantage of all learning opportunities for himself and his staff to improve his business.
Byron and his fiancée Ginger have two dogs, a Beagle and a Cavalier King Charles Spaniel. Byron enjoys reading, cooking and golf. Both he and Ginger are avid opera fans and support Opera in the Heights.
Some favorite Heights area haunts for the Byron and Ginger include Opera in the Heights, Shade, Penzey’s, Carter & Cooley, BB’s Cajun, and Heights Presbyterian Church on Sunday, where Byron serves as an ordained Elder.
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Client Testimonials
What Our Customers Say About Us
I had SUCH a good experience with RMS. I have used them for 20+ years and have never been disappointed. I returned from a trip to a car with a flat battery. They sent a tech who started the car and followed me as I drove it to RMS where the battery was replaced. I was back on the road later that afternoon. I cannot recommend RMS too highly!
I have been a client of RMS for 17 years and will ALWAYS continue to only let RMS work on my cars. I have recommended to friends who are now loyal clients. The 3 years or 36K miles guarantee is customer service of yesterday. It is piece of mind that the job is done right.
RMS did a great job as always. Thoroughly inspected and diagnosed issues, informed me of all issues or areas of concern prior to actions, and completed the work as indicated. Have used RMS for years and will continue. Certainly recommend RMS for auto service and repair.
I always have an excellent experience at RMS Automotive. The service advisors, along with the manager Whitney, have truly earned my trust. Their expertise, helpfulness, and detailed reviews are exceptional and rare to find.
Really long delays even with an appointment. What's the point of an appointment if it's 2 to 3 hours after that? And then when you find a surprise thing to fix it's another 2 to 3 hours?
RMS is the most amazing auto repair ever! Everyone that works there is so helpful and friendly! Everyone is very knowledgeable and will take the time to explain in detail. I can't say enough good things about RMS.
My experience with RMS Auto Care was excellent and Whitney is the best! Their expertise and customer service is outstanding and hands down the best. I can't recommend them enough. Kudos to RMS Auto Care!
Love the quality of work and the care they have given me. I went in with some questions about my needs and i got answers i was looking for. With education to the even more questions i had afterwards. Thank you RMS. You are amazing!!!
Great location and convenient. Provided a driver to get me to appointment while I left my car.Fast service- completed on time. Reasonable prices. Friendly staff
From The Blog
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