The staff at RMS is very courteous and professional. They always do a good job on my car service. I don't feel they are trying to rip me off like some repair shops do women. My favorite service is the shuttle. You can't beat it, especially for a shop that is not part of a dealership. They take me to work after I drop off my car. They pick me up at work to go pick up my car. It's marvelous. I highly recommend RMS Auto for all of your auto service repairs.