5

I have been going to RMS for a while, years actually, I feel lucky to a found them. I recently took my car in with some rather serious issues and they fixed me up and I am thrilled about it. Ford kept me appraised of the situation as it was on going and I really appreciated that. I will definitely be back.

5

Paul and the team at RMS Auto Care are fantastic. I am only in Houston for the year, so I needed to find a reliable auto shop close to the medical center that I could trust with both of our cars. They do quick reliable service, are very personable, and work with you on scheduling as well as getting the best deals for your car and not upcharging or upselling on parts/equipment that isnt necessary. When my husband's wheel bearings had issues requiring a significant amount of cost to replace, they worked with our additional insurance coverage to have the majority covered, not requiring us to do any calling, ect through the insurance company - they handled it all - subsequently saving us almost 1000$. Next when it came to getting new tires for the same car, while they didnt have the exact same tire available, they recommended a superb Pirelli equivalent and gave us a fantastic deal. I felt comfortable trusting them with our car more so than the national tire chains, even though we will be moving in just a few short weeks. They did a fantastic job and the turn out time was extremely quick and the work was perfect. I would recommend RMS Auto Care to anyone around and just want to say 'thank you' to Paul, Glen, and the team for takign such great care of our two cars this year!

5

Fantastic service!

5

RMS Auto Care has been a very good service provider for both me and my wife. Albeit we used to get service done at our Audi dealer which did a good job, RMS does better and at a significantly better price. We discovered RMS a few years ago and they have been terrific for us. We actually have come to know Ford and Glenn who we trust in the guidance they provide us. In summary and importantly, the technicians are real good! Bill

5

Another terrific job by RMS. Thank you

5

Excellent, professional, and quick service!

5

Very nice to work with, professional, courteous, honest - everything a mechanic should be! I am new to the area and am very happy that I found RMS.

5

Walked in shortly after opening without an appointment needing a new or rebuilt alternator. Ford took immediate charge of the issue and quoted a price and a time I could get my vehicle back. Sure enough the project was completed as promised and for the price quoted. Awesome no hastle service. Thanks RMS

5

Always excellent and timely service. Shuttle service is a plus.

5

RMS was extremely welcoming and helpful. I brought my car in for a vibration in the engine, and they diagnosed the problem quickly and gave me a fair price to fix. They went out of their way to help me (someone who knows squat about cars) understand what was wrong, how it had happened, and what the long-term problems would be if I didn't treat it. They were also very honest about the fact that the problem did not make my car unsafe to drive, and they did not put pressure on me when I chose not to do the repair. The absolute best part was, they didn't charge for the diagnostic. I am extremely pleased with the service and will definitely be returning for any future car trouble.